Privacy Policy

1. Who we are

Menips provides tools and infrastructure that allow creators to establish an online presence, publish content, build communities and offer products and services. In this policy, Menips, we, us and our refer to the entity operating the Menips platform.

Operating entity: [Insert legal entity name and address].

Privacy contact: [Insert privacy contact email].

2. Information we collect

Depending on how you use Menips, we may collect the following categories of information:

• Account information: Name, email address, phone number, profile image, authentication details and account preferences.
• Profile information: Profile names, usernames, biographies, images, contact details, social links, custom domains and other information creators choose to publish.
• Content and activity: Content, products, listings, bookings, messages or other information you submit or generate while using available features.
• Transaction information: Payment status, order details, amounts, refunds, subscription information and transaction references made available to Menips through supported integrations.
• Technical information: IP address, browser type, device information, operating system, access times, diagnostic data and security logs.
• Integration information: Information necessary to connect and operate third-party services that you choose to integrate with Menips.
• Communications: Information you provide when contacting support, submitting reports or communicating with us.

3. How we use information

We may use information to:

• Create and manage accounts, profiles, memberships and permissions.
• Provide platform features, host content and display creator pages.
• Support orders, bookings, subscriptions, refunds and platform fee calculations.
• Connect integrations and provide requested functionality.
• Secure the platform, detect abuse, investigate reports and prevent fraud.
• Provide support and communicate important service updates.
• Understand platform usage and improve performance and functionality.
• Meet legal, regulatory, accounting and compliance obligations.

4. Public creator information

Creators may choose to make profiles, usernames, biographies, images, links, products, services and other content publicly accessible. Information published publicly may be viewed, copied, indexed or shared by other people and search engines.

You should not publish personal or confidential information unless you intend to make it public. Creators are responsible for ensuring they have permission to publish information about other people.

5. Payments and third-party services

Creators may connect their own payment gateways and other external services. When you make a purchase or interact with an external service, that provider may collect and process information under its own privacy policy and terms.

Menips may receive transaction references, payment statuses, amounts, refund information and other information required to provide platform functionality, maintain records and calculate applicable platform fees.

Menips does not control the privacy practices of third-party payment providers, social networks, storage providers, analytics services or other external services. Review their privacy policies before using them.

6. Cookies and similar technologies

Menips uses essential cookies and similar technologies where necessary for authentication, security, session management and core platform functionality.

Where optional analytics or marketing technologies are used, we will request consent where required by applicable law. You may be able to change your preferences through the cookie controls provided on the platform.

Disabling essential cookies may prevent some parts of Menips from working correctly.

7. How we share information

We may share information in the following circumstances:

• With service providers that help us operate, host, secure and maintain Menips.
• With third-party services that you choose to connect or use.
• With creators or profile administrators where information is necessary to provide a requested interaction or transaction.
• When required by law, legal process or a valid request from a competent authority.
• To protect the rights, safety, property and security of Menips, our users or others.
• In connection with a business transfer, merger, restructuring or acquisition, subject to appropriate safeguards.

We do not sell your personal information to advertisers.

8. Data storage and security

We use technical and organisational measures designed to protect information against unauthorised access, loss, misuse, alteration and disclosure. No method of transmission or storage can be guaranteed to be completely secure.

Some creators may connect their own storage providers or infrastructure. Information stored or processed through those services may be subject to the creator's configuration and the provider's security and privacy practices.

9. Data retention

We retain information for as long as necessary to provide the platform, maintain accounts and records, meet legal obligations, resolve disputes, enforce agreements and protect the service. Retention periods may vary depending on the type of information and why it was collected.

Closing an account does not necessarily result in the immediate deletion of all related information. Certain records may be retained where required or permitted by law.

10. Your privacy rights

Depending on your location and applicable law, you may have rights to request access to, correction of, deletion of or a copy of your personal information. You may also have the right to object to or restrict certain processing, withdraw consent or lodge a complaint with a relevant authority.

To exercise an applicable right, contact us using the details below. We may need to verify your identity before responding. Some information may be exempt from deletion or access requests under applicable law.

11. Children's privacy

Menips is not intended for individuals who are below the minimum age required to use the platform under applicable law. We do not knowingly collect personal information from children in violation of applicable requirements. If you believe a child has provided personal information to us improperly, contact us so we can review the matter.

12. International data transfers

Your information may be processed or stored in countries other than the country where you live, depending on the location of our infrastructure and service providers. Where required, we will use appropriate safeguards for international transfers.

13. Changes to this policy

We may update this policy to reflect changes to Menips, our practices or applicable law. We will update the effective date when changes are made. Where required, we will provide additional notice or obtain consent.

14. Contact us

If you have questions, concerns or requests relating to this policy or the handling of your personal information, contact us at: [Insert privacy contact email].